Frequently Asked Questions

Everything you need to know about gear, shipping, and returns.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for those needing their outdoor gear sooner.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Return shipping is free on all domestic exchanges.

Are Gio's Outdoors products ethically sourced?

Yes, we prioritize sustainable manufacturing and partner with factories that ensure fair wages and safe working conditions for all staff.

How do I determine my correct size?

Each product page features a detailed sizing chart. If you are between sizes, we generally recommend sizing up for a more comfortable fit during active use.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options through Klarna and Afterpay.